The Telecom Regulatory Authority of India has released the draft Telecom Consumer Protection (13th Amendment) Regulations, 2026, aimed at offering more affordable and flexible plans to telecom users.
Focus on Voice & SMS-Only Plans
TRAI noted that under the 2024 amendment, telecom operators were required to provide at least one special tariff voucher (STV) for voice and SMS services. However:
- Companies offered limited options
- Consumers had restricted choices
Demand for Short-Term, Low-Cost Plans
The regulator received multiple requests from users seeking:
- Short-duration plans
- Affordable packs focused only on calls and SMS
To address this, the new draft proposes expanded options tailored to consumer needs.
Separate Vouchers for Every Validity Period
Under the new proposal:
- Telecom companies must offer voice + SMS + data packs as usual
- Additionally, they must provide separate voice & SMS-only vouchers
- These vouchers will be available for different validity periods
Importantly:
- Prices of these plans will be proportionately lower than bundled packs
Stakeholder Feedback Invited
TRAI has published the draft on its official website and invited:
- Comments and suggestions from stakeholders
- Deadline: April 28, 2026
Inputs can also be submitted via email.
Big Relief for Select Users
Experts believe the move will benefit:
- Users who don’t need heavy data usage
- Senior citizens and basic phone users
- Consumers looking for budget-friendly telecom plans
Consumer-Centric Telecom Reform
The proposal is expected to:
- Increase competition among telecom operators
- Improve pricing transparency
- Provide greater flexibility and affordability
